Your privacy is our priority. This document clearly explains how mbi99 collects, uses, stores, and protects your personal information throughout your use of our platform.
All data transmitted between you and our servers is protected with high-grade encryption.
Mbi99 never sells or rents your personal data to any third party.
Only authorised staff may access your data, and only for legitimate operational purposes.
Our privacy policy complies with Malaysia's Personal Data Protection Act (PDPA).
This Privacy Policy applies to all users of the mbi99 platform, including website visitors, registered members, and mobile app users. By using our services, you agree to the practices described in this document.
Mbi99 ("we", "Platform") values the privacy of every individual who uses our services. This Privacy Policy is crafted to ensure you fully understand how we handle your personal information — from the moment you register through the duration of your membership.
This document complies with the provisions under Personal Data Protection Act 2010 (PDPA) Malaysia and international best-practice data protection standards. We are committed to continuously updating our practices in line with relevant changes in law and technology.
If you disagree with any part of this policy, please stop using our platform and contact our support team for appropriate follow-up.
Mbi99 only collects data that is genuinely necessary to provide a safe, seamless, and responsible service. The categories of data we collect are as follows:
| Data Category | Example Information | Purpose |
|---|---|---|
| Identity | Full name, date of birth, identification card number | KYC verification, legal compliance |
| Contact | Email, phone number | Account communications, customer support |
| Financial | Bank account details, payment methods | Deposit and withdrawal processing |
| Technical | IP address, device type, web browser | Security, fraud detection |
| Activity | Gaming history, transaction records | Responsible gaming, internal reporting |
Your personal data is collected through the following channels:
Every piece of data we collect is used solely for legitimate purposes directly related to the delivery of mbi99 services. The primary purposes of use are as follows:
Mbi99 does not use your data for any purpose not stated in this policy without first obtaining your consent.
MBI99 never sells, rents, or trades your personal data to any third party for commercial purposes. However, there are certain situations where data may be shared:
In all legitimate data-sharing situations, we disclose only the minimum information necessary. We never share more than is strictly required.
Your personal data is stored on secure servers with strict access controls. The security measures we implement include:
Your data is retained for as long as necessary to fulfil the purposes stated in this policy, or as required by applicable law. Inactive account data will be deleted or anonymised once the defined retention period expires, provided no legal obligation requires longer retention.
Mbi99 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You can manage your cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality and your experience on the mbi99 platform.
As a data subject, you have the following rights under Malaysia's PDPA and our privacy policy:
To exercise any of the above rights, please contact the mbi99 support team, available to assist you at any time.
The mbi99 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from minors.
Should we discover that personal data of a child has been collected without our knowledge, we will take immediate steps to delete that data and close the associated account. Parents or guardians who suspect such misuse are urged to contact us immediately.
Mbi99 reserves the right to update or amend this Privacy Policy at any time. Changes take effect immediately upon publication on our website. For material and significant amendments, we will notify members via email or an in-platform notice.
The "Last Updated" date at the top of this document will always reflect the latest version currently in effect. We encourage you to review this page periodically to stay informed about how we protect your privacy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how mbi99 handles your personal data, please contact our team through the support channels available on the platform.
We are committed to responding to every privacy-related enquiry within 5 business days. For more complex cases requiring thorough investigation, we will notify you within a reasonable timeframe.
Our Data Protection team is available 24/7 via the platform's live support channels to ensure your concerns are addressed promptly and professionally.
We don't just write policies — every word here reflects the actual practices we carry out every day.
Your data is stored on servers protected by multi-layered physical and digital access controls, well away from the risk of external breaches.
Our systems undergo regular penetration testing and security audits by independent experts to identify vulnerabilities before they become issues.
Mbi99 has a dedicated team responsible for ensuring privacy compliance and addressing any concerns related to your data.
You have full control over marketing communications. Unsubscribe at any time through your account settings.
Data used for internal analytics and platform improvement is processed in anonymised form and cannot be linked back to your identity.
We maintain detailed records of every data processing activity, ensuring full transparency and accountability in our operations.
With a transparent privacy policy and industry-grade security systems, mbi99 is a platform you can trust completely. Register today and experience the difference.